medQ's support is a major strength of the Q/ris 3000

For busy imaging centers and radiologists, a glitch in the system can be very frustrating and impact customer care and operational effectiveness.  For this reason, it is essential that your workflow management software be very stable and  have support available 24/7, if needed. A major complaint we hear from radiologists and imaging center employees about many vendors is the length of time it takes to hear from support, often being 48 to 72 hours after contacting them. Clearly, in today's fast paced environment this is unacceptable.

Fortunately for our clients, the Q/ris 3000 platform is a very stable and dependable suite of products, with up time consistently over 99%.  For those cases where there is a need to engage our support team, we have a support system in place to meet our customer's needs around the clock.

The start of a good support team is employees who are  not only qualified, but care.  The medQ support team is not only highly trained and experienced but each person cares and understands the value of putting the customer’s needs as the top priority.  Problem solving time is usually short as our experts are proficient in diagnosing and solving any software issues with our products. Each staff member has been trained in trouble shooting medQ applications and the environments within which they operate. With our support team you will find response times in hours, not days!

Another major strength of the medQ software is that we own 100% of the software and have our own development and programming team on staff.  Our support team has a mutual working relationship with the QC and development teams. It’s common for a typical support team to be isolated from QC and development teams, especially when much of their program is from a third party.  The strength of medQ’s support staff works closely with these teams and has access to them daily. This relationship often drastically reduces the turnaround time from the problem analysis to resolution.

Speaking of relationships, the core of what medQ support is about is the relationship with the customer. Customers continually rave not only about the fast response time and knowledge of medQ support but about the interaction with the support team. The support staff understands the critical nature of the work that the imaging centers and radiologists are doing, understand their sense of urgency and make themselves open to needs the customer may have such as working an issue after hours.

With the radiologist and their patient’s care in mind, we have designed a support system that provides a user friendly technology in which our customers have several options to address their needs.  We include multiple ways for the customer to get support in whichever manner fits their needs. 

As they say, a whole is only as good as the sum of its parts. medQ support has the pieces in place to give the type of support our customers and their patients deserve.

To learn more about our support and products, contact us at 214-221-6330 ext 231, or visit us at www.medq.com

medQ released the Q/ris 3000 Enterprise Imaging Software

medQ's Q/ris 3000 Enterprise Imaging Software now provides an even more powerful package for reading services/groups as well as imaging center and hospital-based radiology operations. With these innovative program changes you will be able to use your resources more fully to increase productivity and profitably while at the same time improving patient care.

The major innovations in this release are: 

·        Enhanced Business Analytics Program. This module is comprised of three major parts:

o   A real-time heads up Dashboard showing enterprise performance, including; exam volume (by site and enterprise level) patient and report turnaround time, and more.

o   A focused MIPS reporting module designed to create the reports necessary to qualify for maximum Medicare reimbursement.

o   Integration of Clinical Decision Support/Appropriate Use (CDS) into the daily operations.

·        Redesigned Ordering Physician's portal to create a more interactive, real-time communications including an automated CDS program.

·        Redesigned Patient Portals to allow patients to schedule appointments and fill out forms online, as well as, view their medical record, reports, and images.

·        Enhanced ordering physician communications with the Critical Test Results 3.0, including texting and allowing the physician to see the notification and view radiologist's comments online.

·        Additional mobile apps for iPads, Surface PC's and phones

·        Automation of Peer Review front end to allow automatic selection of reviewer and reviewee workload requirements. Rads can easily ID relevant priors and select exams to review on the fly.

·        Expansion of the Enterprise Imaging Cloud. Imaging operations can run their complete operation in the new Q/ris Cloud. Is easy and quick to set up and infinitely expandable. Includes integration with multiple cloud PACS providers.

·        DICOM Bridge, for tag morphing/filtering and automatic intelligent prefetching to support teleradiology operations

·        More Radiologist tools to improve how they manage their reporting.

·        Radiation dose capture and recording, including, automatically adding to radiologist's dictation macros.

Contact us for more information at 214-221-6330 ext 231, or visit us at www.medq.com

medQ’s comprehensive, Integrated RIS/PACS workflow may be what the doctor ordered!

Are you seeking to improve your productivity, referring physician satisfaction or speed up cash flow? If the answer to any of these is YES, then medQ’s comprehensive, Integrated RIS/PACS workflow may be what the doctor ordered! Our Q/ris 3000TM workflow solution offers tailored, end to end workflow solutions, designed one customer at a time.  Modular and scalable in design, with standards-based interoperability, the Q/ris 3000TM can be configured for any imaging environment.  This solution can be deployed on site, or through our high-speed cloud offering. The integrated real-time executive business analytics reporting and heads up dashboard displays up to date business metrics based on your business objectives.  Manage the key metrics important to your site's performance. Contact us for more information at 214-221-6330 ext 231, or visit us at www.medq.com

Are your imaging systems hurting your workflow?

If yes, take a look at our Q/ris 3000 Enterprise workflow
Advantages of an integrated, efficient & fully featured Workflow ·       Faster Report turnaround ·       Patient Satisfaction ·       Referring Physician Satisfaction ·       Increased throughput ·       Increased Revenue	“The Q/ris system has significantly changed the way in which we service our patients. The user friendly software allows my team to focus specifically on patient care, while I use the management tools to enhance workflow and productivity” - Alaire Godfrey, Practice Manager

Contact us for more information at 214-221-6330 ext 231, or visit us at www.medq.com

HIMSS19: Join medQ in Booth 423

It is HIMSS time again, and we here at medQ are very excited about the future of imaging and our new applications that will be on display in Booth 423 at the 2019 HIMSS19. With a new feature rich release, the Q/ris 3000 Enterprise Imaging Software now provides an even more powerful package for reading services/groups as well as imaging center and hospital based radiology operations. With these innovative program changes you will be able to use your resources more fully to increase productivity and profitably while at the same time improving patient care - a win for everyone.

The major innovations in this release are: 

·        Enhanced Business Analytics Program. This module is comprised of three major parts:

o   A real time, heads up Dashboard showing enterprise performance, including; exam volume (by site and enterprise level) patient and report turnaround time, and more.

o   A focused MIPS reporting module designed to create the reports necessary to qualify for maximum Medicare reimbursement.

o   Integration of Clinical Decision Support/Appropriate Use (CDS) into the daily operations.

·        Redesigned Ordering Physician's portal to create a more interactive, real time communications including an automated CDS program.

·        Redesigned Patient Portals to allow patients to schedule appointments and fill out forms on line, as well as, view their medical record, reports and images.

·        Enhanced ordering physician communications with the Critical Test Results 3.0, including texting and allowing the physician to see the notification and view radiologist's comments on line.

·        Additional mobile apps for iPads, Surface PC's and phones

·        Automation of Peer Review front end to allow automatic selection of reviewer and reviewee workload requirements. Rads can easily ID relevant priors and select exams to review on the fly.

·        Expansion of the Enterprise Imaging Cloud. Imaging operations can run their complete operation in the new Q/ris Cloud. Is easy and quick to set up and infinitely expandable. Includes integration with multiple cloud PACS providers.

·        DICOM Bridge, for tag morphing/filtering and automatic intelligent prefetching to support teleradiology operations

·        More Radiologist tools to improve how they manage their reporting.

·        Radiation dose capture and recording, including, automatically adding to radiologist's dictation macros.

"We are looking forward to HIMSS19 and meeting with our fellow imaging professionals to discuss how medQ's products will meet the needs and challenges of their imaging practices," said John Norman, CEO, medQ, Inc. "We are proud of our continual growth as a company and our ability to make significant strides and advances in the functionality of our medical imaging software."

Stop by and see us, Booth 423, for a real time demonstration of our complete workflow solution. Make an appointment  with one of our experts! 

Click here to schedule an appointment at HIMSS19

medQ announces agreement to be a licensed reseller of EIZO diagnostic monitors

Plano, Texas:  medQ, Inc. announced an agreement to become a licensed reseller of EIZO diagnostic monitors, and now offers a choice of 3 EIZO mammography monitors, including the new RX560. All three have received FDA 510(k) clearance for breast tomosynthesis and mammography and are backed by a 5 year warranty.  These are immediately available.

EIZO medical monitors and medical display solutions address imaging needs, including mammography displays, PACS displays, tomosynthesis displays, endoscopy, x-ray, ultrasound or sectional imaging, and provide a critical part of the diagnostic chain. Incorporating the latest technologies with the strictest quality control, EIZO is one of the leading healthcare display brands worldwide.

“We are pleased to be able to offer these state of the art monitors to our customers.  They will clearly add value to our Reporting PLUS+ dictation program,” said John Norman, CEO of medQ.

medQ, Inc., headquartered in Plano, Texas, provides radiology information technology and enterprise imaging solutions that enable healthcare providers to deliver quality, cost effective patient care.

Call us today, 1-800-597-6330, or schedule an appointment online.

Visit at RSNA 2018. North Building, Booth 8135. 

RSNA 2018: Visit medQ in Booth 8135

It is RSNA time again, and we here at medQ are very excited about the future of imaging and our new applications that will be on display in Booth 8135 at the 2018 RSNA. With a new feature rich release, the Q/ris 3000 Enterprise Imaging Software now provides an even more powerful package for reading services/groups as well as imaging center and hospital based radiology operations. With these innovative program changes you will be able to use your resources more fully to increase productivity and profitably while at the same time improving patient care - a win for everyone.

The major innovations in this release are: 

·        Enhanced Business Analytics Program. This module is comprised of three major parts:

o   A real time, heads up Dashboard showing enterprise performance, including; exam volume (by site and enterprise level) patient and report turnaround time, and more.

o   A focused MIPS reporting module designed to create the reports necessary to qualify for maximum Medicare reimbursement.

o   Integration of Clinical Decision Support/Appropriate Use (CDS) into the daily operations.

·        Redesigned Ordering Physician's portal to create a more interactive, real time communications including an automated CDS program.

·        Redesigned Patient Portals to allow patients to schedule appointments and fill out forms on line, as well as, view their medical record, reports and images.

·        Enhanced ordering physician communications with the Critical Test Results 3.0, including texting and allowing the physician to see the notification and view radiologist's comments on line.

·        Additional mobile apps for iPads, Surface PC's and phones

·        Automation of Peer Review front end to allow automatic selection of reviewer and reviewee workload requirements. Rads can easily ID relevant priors and select exams to review on the fly.

·        Expansion of the Enterprise Imaging Cloud. Imaging operations can run their complete operation in the new Q/ris Cloud. Is easy and quick to set up and infinitely expandable. Includes integration with multiple cloud PACS providers.

·        DICOM Bridge, for tag morphing/filtering and automatic intelligent prefetching to support teleradiology operations

·        More Radiologist tools to improve how they manage their reporting.

·        Radiation dose capture and recording, including, automatically adding to radiologist's dictation macros.

"We are looking forward to RSNA 2018 and meeting with our fellow imaging professionals to discuss how medQ's products will meet the needs and challenges of their imaging practices," said John Norman, CEO, medQ, Inc. "We are proud of our continual growth as a company and our ability to make significant strides and advances in the functionality of our medical imaging software."

Stop by and see us, Booth 8135, North Hall, for a real time demonstration of our complete workflow solution. Make an appointment for RSNA today!